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New Office hours effective Sept 8, 2020 and Coronavirus quarantine update

As we hopefully approach something near normal, we are gradually moving towards our pre-COVID-19 scheduled office hours. However, we do need to be cautious as we proceed. With that being said, the new office hours effective Tues, September, 8, 2020 will be as follows:

Norwalk:

  • Monday: 8 am – 7 pm
  • Tues: closed
  • Wednesday: 8 am – 7 pm
  • Thurs: closed
  • Friday 7 am – 4 pm

Greenwich:

  • Monday: 7:30 am – 5:30 pm
  • Tuesday: 8 am – 6 pm
  • Wed: closed
  • Thursday: 8 am – 7 pm
  • Fri: closed

Stamford:

  • Monday: 8 am – 7 pm
  • Tuesday: 7 am – 6 pm
  • Wed/Thurs: closed
  • Friday: 7 am – 4 pm

Ridgefield: Remains closed for now.

We know we are still not back to our usual hours, but it is still a step in the right direction.

If you recently returned from any of the following states or territories increasing COVID-19 rates (list updated on September 1), you fall under Gov. Lamont’s mandate that you self-quarantine for two weeks after you return.  The same applies to travelers returning to New Jersey or New York. 

(see https://portal.ct.gov/Coronavirus/travel#:~:text=Out%2Dof%2Dstate%20visitors%20from,are%20returning%20to%20in%20Connecticut. For more information)

ALABAMAINDIANANEVADA
ALASKAIOWANORTH CAROLINA
ARKANSASKANSASNORTH DAKOTA
CALIFORNIA
FLORIDA
KENTUCKY
LOUISIANA
OKLAHOMA
SOUTH CAROLINA
GEORGIAMINNESOTATEXAS
GUAMMISSISSIPPIUTAH
HAWAIIMISSOURIVIRGIN ISLANDS
IDAHOMONTANAVIRGINIA
ILLINOISNEBRASKAWISCONSIN

The quarantine applies to these states and territories in RED. It does NOT apply to those in GREEN:

Covid-19 Travel Map

THREE REALLY IMPORTANT COVID MESSAGES FOR YOU! Please read them all

1. CONTINUING CORONA CALENDAR CHANGES

We find it necessary to adjust our office hours again starting Monday, July 6. We recognize that our frequent adjustments are inconvenient, confusing, and unfair to our patients.  Unfortunately, the times require our flexibility but we will try hard to change office hours less frequently than we have been over the last few months.

Starting Monday, July 6 (and to remain so until our next notice) the following office hours apply:

  • NORWALK: Open MONDAY and WEDNESDAY 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15), FRIDAY 7-12 (last shots at 11:15) and 1:15-4 (last shots at 3:15).
  • GREENWICH: Open MONDAY, TUESDAY, and THURSDAY: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Shots by appointment only.
  • STAMFORD: Open MONDAY and TUESDAY: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). FRIDAY 7-12 (last shots at 11:15) and 1:15-4 (last shots at 3:15).
  • RIDGEFIELD Office is closed, but your allergy shot vials are in the Norwalk office.
  • —————————————————————————————————
  • MONDAY: Norwalk, Greenwich, and Stamford: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Greenwich shots by appointment only.
  • TUESDAY: Greenwich and Stamford: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Greenwich shots by appointment only.
  • WEDNESDAY: Norwalk 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15).
  • THURSDAY: Greenwich: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Shots by appointment only.
  • FRIDAY: Norwalk and Stamford: 7-12 (last shots at 11:15) and 1:15-4 (last shots at 3:15).

2. CONNECTICUT QUARANTINE REGULATIONS

As you are aware, Gov. Lamont issued an order on June 24 requiring a two week self-quarantine by people entering Connecticut from states with increasing COVID rates are skyrocketing. I will not be surprised if the requirement later also applies to those coming from other states.

The rule applies to you if you returned from any of these states after Wednesday, June 24 (this list was updated on June 30):

Arizona            Louisiana

Arkansas          Mississippi

Alabama           Nevada

California         North Carolina

Florida             South Carolina

Georgia            Tennessee

Idaho               Texas

Iowa           Utah

If you fall into this group, please call our office if it is necessary to reschedule your appointment for after the two week quarantine.  Similarly, if you are calling to schedule an appointment, please wait two weeks before coming in.  When you call, we will ask if you have been in any of the eight states and when you returned. We will also ask you when you arrive for your shots or appointments.

If we need to reschedule your appointment, please understand we are not singling you out.  This is a public health emergency.  The same rules that apply to our patients apply to our staff and doctors.

3. WE ARE STILL SOCIAL DISTANCING:  OFFICE VISITS, LIVE AND REMOTE

We must not over crowd our waiting rooms and exam rooms. We are seeing NEW patients and patients who require allergy TESTING in the office.  Food challenges will be done if it is urgent to do so. Otherwise we may choose to defer them a little longer.

Follow up visits are still being done remotely via ZOOM. Our office staff will give you your doctors ZOOM account number. You will NOT be able to access your visit via MY CAHRT

Telemedicine DOs and DON’Ts

DOs:

  • DO call to schedule a Telemedicine appointment with your doctor.
  • DO make sure you get your doctor’s “Meeting Identification Number.”
  • DO ignore ANY text message or email from My Chart! Telemedicine visits ARE NOT via My Chart
  • DO go to ZOOM.COM or ZOOM.US at least 5 minutes before your scheduled appointment.
  • DO click on “JOIN A MEETING” at the upper right.
  • DO enter the Meeting Identification Number in the space provided.
  • DO be patient and wait for your doctor to let you enter the meeting. It might take a few minutes if your doctor has to finish another visit first.

DO NOTs:

  • DO NOT pay any attention to text messages or emails from My Chart (it will not work!).
  • If you have a ZOOM account, DO NOT sign in to ZOOM. It might not work.
  • DO NOT disconnect from ZOOM if your doctor does not pick up right away. We are probably finishing up with another patient.

We look forward to seeing you!

WE ARE OPEN DURING COVID-19 PANDEMIC

Our offices remain open for patients to get allergy shots and other injections.  STARTING ON MAY 4: Because the spring is upon us and to service you better we are expanding injection hours as follows:

  • Norwalk: Open Monday, Wednesday, and Friday: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15).
  • Greenwich: Open Monday, Tuesday, and Thursday: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Shots by appointment only.
  • Stamford: Open Monday, Tuesday and Friday: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15).
  • Ridgefield Office is closed, but your allergy shot vials are in the Norwalk office.—————————————————————————————————
  • Monday: Norwalk,  Greenwich, and Stamford: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Greenwich shots by appointment only.
  • Tuesday: Greenwich and Stamford: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Greenwich shots by appointment only.
  • Wednesday: Norwalk 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15).
  • Thursday: Greenwich: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Shots by appointment only.
  • Friday: Norwalk and Stamford: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15).

You must continue to wear a face mask to enter our office. Our staff remains available to field your calls from 8-5 Monday-Friday in all offices.  After hours, we ask that calls be limited to genuine emergencies.

OFFICE VISITS are still being done by TELEMEDICINE ONLY.  Telemedicine visits are via ZOOM. Telemedicine visits are NOT though My Chart.

Telemedicine DOs and DON’Ts

DOs:

  • DO call to schedule a Telemedicine appointment with your doctor.
  • DO make sure you get your doctor’s “Meeting Identification Number.”
  • DO ignore ANY text message or email from My Chart! Telemedicine visits ARE NOT via My Chart
  • DO go to ZOOM.COM or ZOOM.US at least 5 minutes before your scheduled appointment.
  • DO click on “JOIN A MEETING” at the upper right.
  • DO enter the Meeting Identification Number in the space provided.
  • DO be patient and wait for your doctor to let you enter the meeting. It might take a few minutes if your doctor has to finish another visit first.

DO NOTs:

  • DO NOT pay any attention to text messages or emails from My Chart (it will not work!).
  • If you have a ZOOM account, DO NOT sign in to ZOOM. It might not work.
  • DO NOT disconnect from ZOOM if your doctor does not pick up right away. We are probably finishing up with another patient.

We look forward to seeing you!

June 2020: Please check the POSTS below frequently for updated office hours and injection hours due to COVID-19

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