Dear ConnectiCare Patient,
We are sorry to inform you that ConnectiCare has placed annual “benefit limitations” or a “cap” on the number of visits and services that you can receive in our offices.
We hope that you will remain a patient in our practice as we work with them to resolve these issues. Any services that we provide for you that exceed their policy limits, will be considered an “uncovered service” (retroactive to April 1, 2022) . We are upset by any inconvenience this may cause you.
If you decide to continue receiving medical care at FCAAIA after you reach ConnectiCare’s “cap” on services, we ask that you sign a waiver agreeing to be financially responsible for any charges that exceed your policy limits and leave your credit card information on file. Your credit card will only be charged AFTER ConnectiCare rejects the claim that we submit and it will only be charged the previously negotiated amount that they would have reimbursed for your care before you reached their service cap.
Our billing office will be happy to answer any questions that you may have.