MARCH 25 COVID-19 AND TELEMEDICINE UPDATE

All of us are seeing NEW and RETURNING patients by telemedicine by appointment only. Please arrange to have your visits scheduled as TELEMEDICINE visits.  Prepare for the spring and be sure to see us before there are problems.

Telemedicine DOs and DON’Ts

DOs:

  • DO call to schedule a Telemedicine appointment with your doctor.
  • If you get a text message or email from My Chart, DO ignore it
  • DO make sure you get your doctor’s “Meeting Identification Number”
  • DO go to ZOOM.COM or ZOOM.US at least 5 minutes before your scheduled appointment.
  • DO click on “JOIN MEETING” at the upper right.
  • DO enter the Meeting Identification Number in the space provided.
  • DO be patient and wait for your doctor to let you enter the meeting. It might take a few minutes if your doctor has to finish another visit first.

DO NOTs:

  • DO NOT pay any attention to text messages or emails from My Chart (it will not work!).
  • If you have a ZOOM account, DO NOT sign in to ZOOM. It might not work.
  • DO NOT disconnect from ZOOM if your doctor does not pick up right away. We are probably finishing up with another patient.

Allergy shots and other injections

Our offices will remain open with newly abbreviated hours (see March 23 Update) for patients to receive allergy shots and biologics (Xolair, Dupixent, Nucala, Fasenra, Cinquair) that they are already receiving in our office. Because injections are your “medicine” we encourage you to continue coming in if possible.  Gov.Lamont’s “Stay safe, Stay home” edict that went in to effect at 8 PM on 3/23 allows you to come in for your regularly scheduled dosing, as health care providers are permitted to remain open for non-elective procedures. We will be sure that those of you waiting for and after injections have room to socially distance from one another.

Our staff and doctors remain available to field your calls from 8-5 Monday-Friday in all offices.  After hours, we ask that calls be limited to genuine emergencies.

Please check this website regularly for updates.

Thank you and please stay well.

 

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