June 2020: Please check the POSTS below frequently for updated office hours and injection hours due to COVID-19

At Fairfield County Allergy, Asthma & Immunology Associates, PC (FCAAIA), we believe educated patients are more in control of their asthma and/or allergies. Our goal is to help you get the best care possible. That's why we strive to share our knowledge and be accessible to you. We're here to help!

Our practice has been serving Fairfield County, CT for over 50 years. Our doctors are Diplomates of the American Board of allergy and Immunology. Adult and pediatric allergy, asthma and clinical immunology with offices in Norwalk, Greenwich, Stamford, and Ridgefield.

If you have an immediate emergency, please call 911 first.

FCAAIA NEWS

Posts

THREE REALLY IMPORTANT COVID MESSAGES FOR YOU! Please read them all

June 27th, 2020 by

1. CONTINUING CORONA CALENDAR CHANGES

We find it necessary to adjust our office hours again starting Monday, July 6. We recognize that our frequent adjustments are inconvenient, confusing, and unfair to our patients.  Unfortunately, the times require our flexibility but we will try hard to change office hours less frequently than we have been over the last few months.

Starting Monday, July 6 (and to remain so until our next notice) the following office hours apply:

  • NORWALK: Open MONDAY and WEDNESDAY 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15), FRIDAY 7-12 (last shots at 11:15) and 1:15-4 (last shots at 3:15).
  • GREENWICH: Open MONDAY, TUESDAY, and THURSDAY: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Shots by appointment only.
  • STAMFORD: Open MONDAY and TUESDAY: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). FRIDAY 7-12 (last shots at 11:15) and 1:15-4 (last shots at 3:15).
  • RIDGEFIELD Office is closed, but your allergy shot vials are in the Norwalk office.
  • —————————————————————————————————
  • MONDAY: Norwalk, Greenwich, and Stamford: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Greenwich shots by appointment only.
  • TUESDAY: Greenwich and Stamford: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Greenwich shots by appointment only.
  • WEDNESDAY: Norwalk 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15).
  • THURSDAY: Greenwich: 8-12 (last shots at 11:15) and 1:15-5 (last shots at 4:15). Shots by appointment only.
  • FRIDAY: Norwalk and Stamford: 7-12 (last shots at 11:15) and 1:15-4 (last shots at 3:15).

2. CONNECTICUT QUARANTINE REGULATIONS

As you are aware, Gov. Lamont issued an order on June 24 requiring a two week self-quarantine by people entering Connecticut from states with increasing COVID rates are skyrocketing. I will not be surprised if the requirement later also applies to those coming from other states.

The rule applies to you if you returned from any of these states after Wednesday, June 24 (this list was updated on June 30):

Arizona            Louisiana

Arkansas          Mississippi

Alabama           Nevada

California         North Carolina

Florida             South Carolina

Georgia            Tennessee

Idaho               Texas

Iowa           Utah

If you fall into this group, please call our office if it is necessary to reschedule your appointment for after the two week quarantine.  Similarly, if you are calling to schedule an appointment, please wait two weeks before coming in.  When you call, we will ask if you have been in any of the eight states and when you returned. We will also ask you when you arrive for your shots or appointments.

If we need to reschedule your appointment, please understand we are not singling you out.  This is a public health emergency.  The same rules that apply to our patients apply to our staff and doctors.

3. WE ARE STILL SOCIAL DISTANCING:  OFFICE VISITS, LIVE AND REMOTE

We must not over crowd our waiting rooms and exam rooms. We are seeing NEW patients and patients who require allergy TESTING in the office.  Food challenges will be done if it is urgent to do so. Otherwise we may choose to defer them a little longer.

Follow up visits are still being done remotely via ZOOM. Our office staff will give you your doctors ZOOM account number. You will NOT be able to access your visit via MY CAHRT

Telemedicine DOs and DON’Ts

DOs:

  • DO call to schedule a Telemedicine appointment with your doctor.
  • DO make sure you get your doctor’s “Meeting Identification Number.”
  • DO ignore ANY text message or email from My Chart! Telemedicine visits ARE NOT via My Chart
  • DO go to ZOOM.COM or ZOOM.US at least 5 minutes before your scheduled appointment.
  • DO click on “JOIN A MEETING” at the upper right.
  • DO enter the Meeting Identification Number in the space provided.
  • DO be patient and wait for your doctor to let you enter the meeting. It might take a few minutes if your doctor has to finish another visit first.

DO NOTs:

  • DO NOT pay any attention to text messages or emails from My Chart (it will not work!).
  • If you have a ZOOM account, DO NOT sign in to ZOOM. It might not work.
  • DO NOT disconnect from ZOOM if your doctor does not pick up right away. We are probably finishing up with another patient.

We look forward to seeing you!

As Connecticut reopens, so do we

June 7th, 2020 by

Good news! Starting on June 15, 2020 our Norwalk, Greenwich, and Stamford offices will be open with our pre-pandemic NORMAL OFFICE HOURS. Click on the “Our Offices” menu above to view the hours for each office. The Ridgefield office will remain closed temporarily and all offices are closed on July 3. Please continue to wear a mask in our office.

This will allow more time for injections (including early morning and evening hours) and further enhance social distancing in the office. NEW PATIENTS and those who need ALLERGY TESTING will be scheduled for in-office visits. We will continue to see established patients for FOLLOW UP visits by telemedicine (by ZOOM-please see the April 26 COVID-19 update for telemedicine “Dos and Don’ts”).

We hope you will take advantage of our return to near normal! We look forward to seeing you as soon as possible.

Allergy Shot Patients

June 3rd, 2020 by

Please try to schedule your allergy shot appointments on line. Your best bet might be to go through the “Patient Center” on this web site. The link is towards the top of our home page. Unfortunately, the app for you phone is not dependable.

If you are over due for your injections, please call a day or so in advance to let our nurses know you will be coming back in. They will have time to make sure your the proper vials (right concentration) are prepared before you arrive so you will have a much shorter wait and improve your social distancing.

June 2020: Please check the POSTS below frequently for updated office hours and injection hours due to COVID-19

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